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WILL YOU REFUND MY POSTAGE COSTS TO RETURN AN ITEM?

We are more than happy to refund postage costs to return an item where the return is required due to our error or where you immediately decide you do not like or want to keep their purchase. We will refund the postage in the following circumstances:

  • If we sent you the wrong item
  • If the item is damaged or faulty and the damage is confirmed against the pictures we took before issuing
  • If you submit a ‘Arrange a Return‘ request within 72 hours of the item being delivered.

We will not refund postage costs to return items which are unwanted or no longer required and that are notified to us more than 72 days after delivery. These costs will need to be covered by you and we recommend using a delivery service that insures you for the value of the goods.